Deck Warranty

AboutJET-1

Jet Skateboards is committed to making the highest quality skateboards boards on the planet; however, rarely manufacturer defects do happen. Jet skateboards are covered by a 1 year warranty against manufacturer defects. JET Skateboards will repair or replace, at our discretion, any JET skateboard that delaminates due to defects in material, workmanship or glue. All skateboards experience general wear and tear and that is not covered under our warranty policy. Below is a list of some of the things that are not covered under our warranty.

Items that are not covered:

  1. Tail/nose wear from dragging or impact from running into things like cars, curbs, and columns
  2. Edge chipping from ground, curbs, walls, rails, etc
  3. Snapped boards from impacts when landing tricks
  4. Being run over by cars
  5. Second hand purchases
  6. Physically modified skateboards (chopped, drilled, etc)
  7. Stress cracks in the surface ply of a natural maple veneer are not considered defects and will not affect the overall integrity of the deck
  8. Damage during shipping (this responsibility resides with the carrier)

If you have read the warranty coverage lists above and still believe your board qualifies for replacement, please feel free to follow the steps below:

  1. Evidence of when and where you purchased your board. A photo of your receipt will do.
  2. Take pictures (make sure they are clear) of your issue including a shot of the full board and the specific problem area.
  3. Send an email including your contact info (address and phone number) with the photos to warranty@sk8trip.com (Please allow 3 – 5 business days for us to look at your warranty claim and get in contact with you. )
  4. In the email provide a detailed description of the problem and how it happened.
  5. If the board is deemed to have a manufacturers defect you will be issued and RMA#.
  6. Ship the board back to the JET Skateboards (Only ship the board. Do not ship trucks or other accessories as you may not get them back.)

JET Skateboards
ATTENTION: Warranty Department
17612 Sampson Lane
Huntington Beach, Ca 92647

Contact Information

Orders & Customer Service:

Phone: (877) 422-3211
Fax: (714) 242-1800
Email: info@sk8trip.com

Thank you for taking the time to contact us:

JET Skateboards/Sk8Trip Distribution
17612 Sampson Lane
Huntington Beach, CA. 92647

Phone: (714) 969-4141
Fax: (714) 242-1800